Support

Help Desk Support
Your HMIS Future is ROSIE, because the professional support staff at MISI is ready to assist you. Call the MISI Help Desk at 1-800-536-6474 Monday – Friday 7:30 a.m. – 4:30 p.m. CST. Evening and weekend calls are monitored and promptly answered. Please leave a detailed message.

Assistance is available to help you resolve all your data processing questions, such as logging into ROSIE, entering client contact information, or reporting issues.

ROSIE User Manual
A step-by-step procedural manual is available through the ROSIE Help Desk. Request your copy of the ROSIE User Manual at training@misi.org.

This PDF copy of the ROSIE User Manual is available for the St. Louis Continuum of Care.

Professional Training
Let our professionals train your staff.

Internet-based user training is included in your monthly database maintenance fees and offered on a monthly and semi-monthly schedule.

Onsite training sessions may be tailored to your agency’s needs and are available upon request.

Call the MISI Help Desk at 800-536-6474 today.

What is ROSIE?

ROSIE is a state-of-the art Homeless Management Information System.

The Regional Online Service Information Exchange system provides reliable tracking of client data to communities and agencies serving the homeless

Professional Training

Need training on ROSIE?
Our training professionals provide internet-based and onsite user training to new and current users of the ROSIE HMIS

Need Support?

Call the MISI Help Desk at 1-800-536-6474 Monday – Friday 6:00 a.m. – 5:00 p.m. CST.

Evening and weekend calls are monitored and promptly answered