Support

Help Desk Support

Your HMIS Future is ROSIE, because the professional support staff at MISI is ready to assist you.

Call the MISI Help Desk at 1-800-536-6474 Monday – Friday 6:00 a.m. – 5:00 p.m. CST. Evening and weekend calls are monitored and promptly answered. Please leave a detailed message.

Assistance is available to help you resolve all your data processing
questions, such as logging into ROSIE, entering client contact
information, or reporting issues.

Professional Training
Let our professionals train your staff.

Internet-based user training is included in your monthly database
maintenance fees and offered on a monthly and semi-monthly schedule.

Onsite training sessions may be tailored to your agency’s needs and are available upon request.

Call the MISI Help Desk at 800-536-6474 today.
What is ROSIE?
ROSIE is a state-of-the art Homeless Management Information System.

The Regional Online Service Information Exchange system provides reliable tracking of client data to communities and agencies serving the homeless
Professional Training
Need training on ROSIE?
Our training professionals provide internet-based and onsite user training to new and current users of the ROSIE HMIS
Need Support?
Call the MISI Help Desk at 1-800-536-6474 Monday – Friday 6:00 a.m. – 5:00 p.m. CST.

Evening and weekend calls are monitored and promptly answered
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